Siebel Customer Order Management Rel 15.5 Ed 1 Online Training Course
This Siebel 8.0 Customer Order Management course will take you through a comprehensive set of multichannel applications that allow businesses to handle products, pricing, contracts, proposals, and orders. Product administration features and capabilities of Siebel COM that may be installed as-delivered and administered through the client will be taught by expert Oracle University professors.
Learn To:
- Create and administer simple products.
- Create component-based and attribute-based customizable products.
- Manage product promotions.
- Administer basic pricing policies.
- Configure pricing procedures.
- Implement attribute adjustments.
Course Audience
- Business Analysts
- End Users
- Functional Implementer
- Sales Consultants
- System Analysts
Course Objectives
- Add products to price lists and administer prices
- Administer aggregate discounts
- Administer price lists for simple and configurable products
- Configure price waterfall messages and displays
- Configure signals and variable maps
- Create a component-type customizable product by defining relationships
- Create a product catalog
- Create and administer promotions
- Create attributes and domains, and assign them to a hierarchy
- Create constraints for customizable products
- Create multiple product user interfaces
- Create, version, and release a product record and its details
- Describe Eligibility and Compatibility (E & C) examples and usage scenarios
- Implement pricing policies based on attribute adjustments
- Implement pricing policies based on discount matrices
- Use Siebel Tools to modify pricing procedure workflow processes
Course Key Topics
Customer Order Management Overview
Administering Simple Products
- Describing simple products
- Creating and entering detail for simple products
- Versioning and releasing a product record
Administering Attributes and Classes
- Describing attributes
- Creating a class hierarchy
- Creating attributes and domains, and assigning them to a hierarchy
- Assigning products to the class hierarchy
- Generating smart part numbers
Pricing Overview
- Pricing Overview
- Creating volume discounts
Administering Catalogs and Categories
- Describing a product catalog
- Creating catalogs and categories
- Adding products to categories
- Understanding product catalog visibility
Administering Component-Type Customization Products
Creating a component-type customization product by defining relationships
Using a Work-space Project to manage, test, and release products, attributes, and classes Using Time Slice reports to track changes within a given object/version during its life
Administering Constraints
Creating constraints to enforce business logic during product configuration Describing commonly-used rule types
Administering Eligibility and Compatibility
- Describing Eligibility and Compatibility examples and usage scenarios
- Defining Eligibility and Compatibility matrices
- Administering Eligibility and Compatibility rules
Administering Promotions
- Listing types of product promotions
- Administering product bundles, coupons, and special configuration promotions
- Administering eligibility and compatibility for product promotions
- Using product promotions with quotes and orders
Administering Recommendations
- Describing product and promotion recommendation functionality
- Creating product and promotion recommendations
- Defining messages using Unified Messaging administrative views
Administering Multiple Product UIs
- Creating multiple product user interfaces (UIs) for a customizable product
- Using user interface properties for additional functionality
- Describing the logic governing product UI selection
Administering Multiple Product UIs
- Creating multiple product user interfaces (UIs) for a customizable product
- Using user interface properties for additional functionality
- Describing the logic governing product UI selection
Object Definitions
- Object Types and Definitions
Siebel Tools
- Using Siebel Tools to Examine Object Definitions
Business Services
- Business Services in Siebel CRM Applications
Modifying Siebel Workflow Processes
Administering Advanced Pricing Policies
- Creating Aggregate Discounts
- Pricing Component-Type Customization Products
Siebel COM Pricing Architecture
- Understanding Pricing Procedures and Row Sets
- Invoking Pricing Procedures
- Understanding Signals
- Configuring Variable maps
- The Product Selection and Pricing Engine
- The Row Set Transformation Toolkit Business Service
- RSTT Transforms
Price Waterfalls
- Generating a Price Waterfall
- Extending a Price Waterfall
Configuring Advanced Pricing Policies
- Implementing Attribute Adjustments
- Implementing Discount Matrices
- Implementing Hierarchical Discounts
- Implementing Aggregate Volume Discounts
Flexible Class Options
- Corporate Group Training | Fast-Track
- Week End Classes For Professionals SAT | SUN
- Online Classes – Live Virtual Class (L.V.C), Online Training