Microsoft 365 Administration Training Course
The Microsoft 365 Administration Training Course provides practical, administrator-focused training for managing Microsoft 365 environments. Participants learn to configure users, identities, Microsoft 365 services, security, compliance, Exchange Online, SharePoint Online, Microsoft Teams, device management, and administrative policies using the Microsoft 365 Admin Center and related portals.
Course Objectives:
- Understand Microsoft 365 services, architecture, and administration.
- Manage users, groups, licenses, and Microsoft Entra ID.
- Administer Exchange Online, SharePoint, OneDrive, and Teams.
- Configure Microsoft Intune and device management.
- Implement Microsoft 365 security and compliance controls.
- Use PowerShell for Microsoft 365 administration and automation.
- Monitor and troubleshoot Microsoft 365 services.
- Apply enterprise administration and security best practices.
Course Content:
Module 1: Introduction to Microsoft 365
- Microsoft 365 overview and architecture
- Microsoft 365 services and workloads
- Microsoft 365 licensing and subscriptions
- Microsoft 365 tenant and organization setup
- Microsoft 365 Admin Center overview
- Microsoft 365 administration roles
- Microsoft 365 service health and message center
Module 2: Microsoft 365 Tenant & Organization Management
- Creating and configuring a Microsoft 365 tenant
- Organization profile and settings
- Custom domains and DNS configuration
- Managing Microsoft 365 subscriptions
- Tenant settings and service configuration
- Microsoft 365 admin portals
- Service requests and support management
Module 3: Microsoft Entra ID & Identity Administration
- Introduction to Microsoft Entra ID
- Users, groups, and administrative units
- User lifecycle management
- Password and authentication management
- Self-Service Password Reset (SSPR)
- Multi-Factor Authentication (MFA)
- Role-Based Access Control (RBAC)
- Guest and external user management
- Dynamic groups
- Microsoft Entra Connect and cloud synchronization concepts
Module 4: Microsoft 365 Users & Groups
- Creating and managing users
- Bulk user management
- User licenses and service assignments
- Security groups and Microsoft 365 groups
- Distribution groups
- Group-based licensing
- Group ownership and membership
- Guest access and collaboration
Module 5: Microsoft 365 Licensing
- Microsoft 365 license types
- Assigning and removing licenses
- License-based service management
- Group-based licensing
- License usage and monitoring
- Managing license availability
- Understanding Microsoft 365 licensing considerations
Module 6: Exchange Online Administration
- Exchange Online architecture
- Exchange Admin Center
- Mailboxes and mailbox settings
- Shared and resource mailboxes
- Distribution groups
- Mail flow and connectors
- Accepted domains
- Email address policies
- Exchange Online permissions
- Message tracing
- Anti-spam and anti-malware configuration
- Quarantine management
Module 7: SharePoint Online Administration
- SharePoint Online architecture
- SharePoint Admin Center
- Creating and managing SharePoint sites
- Site collections and site permissions
- SharePoint groups
- External sharing
- Storage management
- OneDrive integration
- Site governance and administration
Module 8: Microsoft OneDrive Administration
- OneDrive for Business overview
- OneDrive administration settings
- User storage configuration
- Sharing and collaboration
- External sharing policies
- Sync and client management
- OneDrive security considerations
- Recovering and restoring files
Module 9: Microsoft Teams Administration
- Microsoft Teams architecture
- Teams Admin Center
- Creating and managing teams
- Teams and channel management
- Teams policies
- Messaging policies
- Meeting policies
- Calling and voice configuration
- Guest and external access
- Teams applications
- Teams usage and monitoring
Module 10: Microsoft Intune & Device Management
- Introduction to Microsoft Intune
- Microsoft Intune Admin Center
- Device enrollment
- Windows device management
- Mobile device management
- Configuration profiles
- Compliance policies
- Application deployment
- Device restrictions
- Endpoint security policies
- Windows Autopilot overview
Module 11: Microsoft 365 Security
- Microsoft 365 security architecture
- Microsoft Defender portal
- Microsoft Defender for Office 365
- Safe Links and Safe Attachments
- Anti-phishing policies
- Security policies
- Security alerts and incidents
- Threat investigation
- Secure Score
- Security recommendations
Module 12: Microsoft Entra Security
- Conditional Access
- Authentication methods
- MFA policies
- Risk-based authentication
- Identity Protection
- Privileged Identity Management (PIM)
- Access reviews
- Application permissions
- Zero Trust security principles
Module 13: Microsoft Purview & Compliance
- Microsoft Purview overview
- Compliance Manager
- Data Loss Prevention (DLP)
- Sensitivity labels
- Retention labels and policies
- Information governance
- Audit logs
- eDiscovery
- Insider Risk Management overview
- Compliance reporting
Module 14: Microsoft 365 Data Protection & Recovery
- Microsoft 365 data protection concepts
- Backup and recovery considerations
- Exchange Online recovery
- SharePoint and OneDrive recovery
- Retention and deletion policies
- Data lifecycle management
- Preventing accidental data loss
Module 15: Monitoring & Reporting
- Microsoft 365 usage reports
- Service health monitoring
- Microsoft 365 audit logs
- Exchange message tracing
- Teams usage reports
- SharePoint and OneDrive reports
- Microsoft Entra sign-in and audit logs
- Microsoft Secure Score
- Microsoft 365 admin reporting
Module 16: Microsoft 365 PowerShell Administration
- PowerShell fundamentals for Microsoft 365
- Installing Microsoft 365 PowerShell modules
- Connecting to Microsoft 365 services
- Managing users with PowerShell
- Managing groups with PowerShell
- Exchange Online PowerShell
- Microsoft Graph PowerShell
- Bulk administration and automation
- Exporting administrative reports
Module 17: Microsoft Graph & Administration Automation
- Introduction to Microsoft Graph
- Microsoft Graph permissions
- Graph Explorer
- Querying Microsoft 365 data
- User and group management through Graph
- Automating administrative tasks
- API-based Microsoft 365 administration concepts
Module 18: Microsoft 365 Administration Best Practices
- Tenant security best practices
- Administrative account protection
- Least-privilege administration
- Identity and access governance
- Security and compliance governance
- Microsoft 365 service management
- Change management
- Monitoring and incident response
- Microsoft 365 administration checklist
Final Project
Learning Outcomes:
- Manage Microsoft 365 users, groups, licenses, and tenants.
- Configure Microsoft Entra ID and access controls.
- Administer Exchange Online, SharePoint, OneDrive, and Teams.
- Manage devices and applications using Microsoft Intune.
- Implement Microsoft 365 security and compliance policies.
- Use PowerShell for administration and automation.
- Monitor, troubleshoot, and maintain Microsoft 365 environments.
Prerequisites:
- Basic knowledge of Windows and Microsoft Office.
- Basic understanding of networking and cloud computing.
- Familiarity with user accounts, permissions, and IT administration concepts.
- No prior Microsoft 365 administration experience is required.
International Student Fees: 600 USD
Flexible Class Options
- Corporate Group Training | Fast-Track
- Weekend Classes For Professionals SAT | SUN
- Online Classes-Live Virtual Class (L.V.C) Online Training
